Homspace360 Facade Lights for outdoor usage are energy efficient, environment friendly and retrofit solution for high power consuming traditional lights. Gives Architecture Look to the exterior of any Building, garden, pathways. Robust Aluminium die casted body, completely Made In India. Step Fixture in Dark Grey and product has lifetime of 30,000 Hrs. This product does not contain any UV radiation. Perfect for outdoor lighting solution. This product comes with 2 yr warranty. For extended warranty please get in touch with us at +91 9899891153 or Homspace360electricals@gmail.com Shipping Charges applicable and Returns Shipping Charges applicable: Please allow between 3-7 days for your order to arrive. If more than 7 days have passed please email us at Homspace360electricals@gmail.com to review the status of your order. Refunds will be handled through email if necessary. Returns Our policy lasts 30 days. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted (if applicable) Lights with obvious signs of use, any item not in its original condition, is damaged or missing parts for reasons not due to our error, any item that is returned more than 15 days after delivery Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Homspace360electricals@gmail.com Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Homspace360electricals@gmail.com *** and send your item to: **** 1760/66, Daya Building, Bhagirath Palace, Delhi, NEW DELHI, DELHI, IN, 110006 Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping Charges applicable To return your product, you should mail your product to: 1760/66, Daya Building, Bhagirath Palace, Delhi, NEW DELHI, DELHI, IN, 110006 You will be responsible for paying for your own Shipping Charges applicable costs for returning your item. Shipping Charges applicable costs are non-refundable. If you receive a refund, the cost of return Shipping Charges applicable will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are Shipping Charges applicable an item over Rs 1000 /-, you should consider using a trackable Shipping Charges applicable service or purchasing Shipping Charges applicable insurance. We don’t guarantee that we will receive your returned item.Usually ships in 4-5 working days if the product is in stock, incase the product requires to be manufactured it may take 2-3 weeks for dispatch. Kindly check with customer support for delivery timelines